San Antonio, TX

Citation Smarter Remote Magistrate Online Dispute & Docket Resolution IVR Payments

San Antonio is our shiny new client and one of the first cities with our Remote Magistrate kiosks.

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We are thrilled to share how we’re helping San Antonio Municipal Court to become a beacon of efficiency, accessibility, and convenience for residents. Here’s how our suite of innovative solutions has made a difference.

🚀 San Antonio Municipal Court Goes Live Link to this heading

On February 14th, 2023, the San Antonio Municipal Court began its digital transformation journey with AdComp Systems. Over the past 7 months:

  • 📊 Efficiently processed a whopping 1,861 court cases through our state-of-the-art Remote Magistrate Kiosk.
  • 🏢 Positioned the kiosk conveniently in the court’s lobby for easy access.

🎥 Remote Magistrate Kiosk: Speed and Convenience Link to this heading

  • 🤳 Defendants can now video conference with a judge directly from the kiosk.
  • 📁 Instantly scan and submit documents for case pleadings.
  • ⏲ Most sessions conclude within just 4 minutes.
  • 🌐 Expansion to 5 more locations in city libraries is underway.

👉 Bonus: All kiosks are ADA compliant and maintain meticulous audio and video records for future reference.

📳 Citation Smart: Boost Collection and Reduce Defaults Link to this heading

  • 📩 Sends timely SMS and email reminders to defendants with personalized shortlinks.
  • 📊 Achieved 72% case resolution within 45 days in the City of Denton.
  • 🚨 Alerts at-risk defendants to avoid additional legal woes.
  • 🛠 Easily integrates with existing court management software for real-time reports and smart data storage.

🏠 Online Dispute/Docket Resolution (ODDR) Link to this heading

  • 📲 Facilitates deferred disposition, driver’s safety course, or payment plans via text messages.
  • ✒ Enables document exchange and e-signatures.
  • 💼 Results in more cost-effective operations compared to traditional paper-based methods.

💳 Multiple Payment Solutions Link to this heading

  • 📞 Pay by Phone (IVR): Secure credit card or check payments with bilingual voice assistance.
  • 💻 Online Payments: Seamless and user-friendly web and mobile payment solutions.

By partnering with AdComp Systems, the San Antonio Municipal Court has taken a giant leap towards making justice more accessible, efficient, and citizen-friendly. Be a part of this transformational journey!